Reference

Your Data and the ace657 Account

Your account holds a name, a mobile number and a wallet link, and this page sets out what we do with each of them. We write it for Bangladesh users, and access still depends on your local law and eligible regions.

Profile dataCookie controlCopy requestWallet privacy
ace657 Your Data and the ace657 Account
DATA HANDLING

How We Hold and Clear Your Data

Data handling here is deliberately narrow, because a casino account only needs a few things to work. We keep your profile, the wallet link tied to your bKash, Nagad or Rocket number, and the session logs that let us trace a round you query. We do not sell profiles or pass wallet numbers to studios. Anything else we hold follows the rules where you live, and you can ask us to correct or clear it.

What we keep on file Your profile, wallet link, session logs and the transaction rows that match your bKash, Nagad or Rocket transfers. Nothing more than the account and payment checks actually need.
Cookies and sign-in A small cookie keeps you signed in between rounds and remembers your language setting. Clear it in your browser and nothing breaks — you simply sign in again with a fresh code.
Login security Each sign-in sends a one-time code to your mobile number before the wallet screen opens. If a login does not match your usual device, support can freeze the account while you confirm it.
Copies, corrections, closure Ask for a copy of your data, correct a wrong number, or close the profile, and we act after a quick identity check. Some transaction rows stay for the period local rules set.
PRIVACY CONTACT

How to Send a Privacy Request

Privacy requests do not go through the game lobby, and they are not answered by a bot. Sign in, open the menu on your phone, tap Support and choose the privacy option — the thread is tied to your account, so we already know which profile you mean. Locked out? Write from your registered email instead. For anything tied to a wallet record, keep the transaction ID from your bKash, Nagad or Rocket app ready so we can pull the matching row.

Team online

Chat from your signed-in account

Sign in on your phone, open the menu, tap Support, then pick the privacy option. The thread is tied to your account, so you do not have to repeat your mobile number or wallet ID again.

Email from your registered address

If you cannot get into the account, write to our support team from the email you registered. We match the request to your profile before we share or change anything.

Payment records desk

For a bKash, Nagad or Rocket transfer you want checked, send the transaction ID from your wallet app. It lets us pull the matching row on our side without asking for your PIN.

Privacy Questions You Ask Us

Every privacy request lands with the same support team that answers your account questions, so you are not passed to a different desk. Below are the ones we get most — copies of data, wallet visibility, cookies and closing a profile. If your case is not here, the chat inside your account reaches us directly. One thing worth saying out loud: we will never ask for your wallet PIN over chat, whatever the message claims.

Your name, mobile number, email if you added one, wallet link, session logs and matched payment rows. We do not store your bKash, Nagad or Rocket PIN at any point.

Yes. Send the request from the chat inside your signed-in account or from your registered email. We verify the account first, then share the file on the same thread.

No. Studios receive a round token, not your wallet number or mobile. Your bKash, Nagad or Rocket details stay between you, the payment rail and our payments team.

Open the chat, choose the privacy option and ask to close the profile. We clear the wallet link and profile data, then keep only the transaction rows local rules make us hold.

Only the sign-in cookie is needed to stay logged in between rounds. Clearing cookies logs you out but does not close your account, and you can sign back in with a fresh code.

Message support from the account itself and say which field is wrong, for example a mobile number or email. After a quick check we correct it and confirm on the thread.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.